BitBee

Database services

The part of your system that is hardest to fix later.

Most problems that look like software problems are data problems underneath: the report that takes an hour, the two systems that disagree about a customer, the record that exists three times. We design how your information is stored, move it safely, and prove the backups work.

CactusCode's financial system came across with every historical record intact.

Overview

Database, the way we do it

A database is the one part of a system you cannot casually redo. Code gets rewritten every few years; the data outlives it, and every decision made early about how it is shaped is one you live with. That is why we start there rather than arriving at it after the screens are drawn.

We design schemas that stay quick as the business grows, move data off whatever it lives in today without losing a record, and back it up daily. Unlike most backups, ours are tested: we restore from them on a schedule to prove they work rather than assuming it.

What's included

What you actually get

  • Designed so it stays fast as the volume grows
  • Migrated from the old system in stages, with the counts reconciled afterwards
  • Backed up daily, and the restore actually tested
  • Slow queries traced to the cause and fixed, not masked with more hardware
  • Access locked to named accounts with the minimum each person needs

How we work

Five steps, no surprises

  1. 01

    We talk

    A call or a WhatsApp thread. You tell us what is not working; we tell you honestly whether we are the right people.

  2. 02

    We scope it

    A written plan with what you get, what it costs and how long it takes. Fixed, so there are no surprises later.

  3. 03

    We build it

    You see it as it goes, not at the end. Changes are cheap while it is still being built.

  4. 04

    We put it live

    On infrastructure we set up and secure, tested before the launch date.

  5. 05

    We keep it running

    Updates, monitoring and someone who answers. Most clients stay on a monthly agreement.

Questions

About database

Will we lose anything in a migration?

No. We keep a full copy of the original before starting and reconcile the counts afterwards. If one record does not match we find out why before going further, and the old system stays live until you are satisfied.

Which database should we use?

Usually PostgreSQL or MySQL, because they are proven, well understood and easy to hire for. We reach for MongoDB when the shape of the data genuinely warrants it, not because it is newer.

How often is it backed up?

Daily by default, more often where the business needs it, and we restore from those backups on a schedule so you know they work.

Tell us what you have in mind.

An engineer reads your message and replies to you directly.

Talk to us