BitBee

LLMs development

Language models, kept on a short leash.

A language model is very good at sounding right, which is exactly the danger. Useful ones are grounded in your material, cite where an answer came from, and are allowed to say they do not know.

Overview

LLMs, the way we do it

The interesting question about an LLM is never whether it can answer. It is whether it will answer wrongly and confidently in front of a customer, and whether anyone would notice. A model with no grounding will invent a policy, a price or a part number in a tone indistinguishable from the truth.

We build them against your own documents, with the source shown next to the answer, and a boundary on what they will attempt. Cost is measured per request before you commit, because the bill for a chat interface is a function of how many people use it and how long the answers are.

What's included

What you actually get

  • Answers grounded in your documents, with the source shown
  • A defined boundary, so it declines rather than inventing
  • Runs on infrastructure we manage, or a provider contractually barred from training on your content
  • Cost per request measured before commitment, with a monthly ceiling
  • Evaluated against real questions from your business, not a demo set

How we work

Five steps, no surprises

  1. 01

    We talk

    A call or a WhatsApp thread. You tell us what is not working; we tell you honestly whether we are the right people.

  2. 02

    We scope it

    A written plan with what you get, what it costs and how long it takes. Fixed, so there are no surprises later.

  3. 03

    We build it

    You see it as it goes, not at the end. Changes are cheap while it is still being built.

  4. 04

    We put it live

    On infrastructure we set up and secure, tested before the launch date.

  5. 05

    We keep it running

    Updates, monitoring and someone who answers. Most clients stay on a monthly agreement.

Questions

About llms

What stops it making things up?

Grounding it in your own material and having it cite the source, so any answer can be checked. And a limit on what it is allowed to answer at all: a system that declines is more useful than one that answers incorrectly.

What will it cost to run each month?

It scales with use, so we measure it per request before you commit and give you a projected figure with a ceiling, plus monitoring that tells us if real usage drifts above it.

Which model would you use?

Whichever fits the job, the budget and your data rules. That is a decision to make with the requirements in front of us, not one to fix in advance.

Tell us what you have in mind.

An engineer reads your message and replies to you directly.

Talk to us